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FAQ > Account Management |
What is the difference between a super-user and a sub-user? |
I'm having problems signing into my account. What should I do? |
I forgot my username/password. How can I retrieve it? |
Can I give permissions to specific users only to use products that I have purchased? |
How many sub-users can I create? |
Can I buy more logins for Resumx? |
Why do I keep getting logged out of my account? |
Whom should I contact if I face any problems while using my account? |
What is the difference between a super-user and a sub-user? |
A super-user has the admin rights on the entire account created for a company. He / She can create / delete / manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions. He / She can also post jobs, manage responses through e-apps. A sub-user can post jobs, manage responses through eApps and change his sub-user password. |
I'm having problems signing into my account. What should I do? |
(In case of any problems with)If you are unable to log into Resumx, please check if:
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I forgot my username/password. How can I retrieve it? |
In case you wish to retrieve your username, please enter your master email-id (the email id used for registration with Crpljobs.com) in the 'Master Email' text box and click on 'Send Username' button. We'll email you your account details. If you wish to retrieve your password, please enter your user name in the 'Username' text box and click on 'Send Passwor' button. We'll email you your account details. |
Can I give permissions to specific users only to use products that I have purchased? |
Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,
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How many sub-users can I create? |
Different subscriptions have different number of sub-users associated. For e.g. With Job Postings, you will get 5 default subusers In case you want to add more sub-users, please contact our nearest branch office |
Can I buy more logins for ResumX? |
Yes, for this please contact us at any of our branches. |
Why do I keep getting logged out of my account? |
If you have been logged out of your Crpljobs account, it is probably because:
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Whom should I contact if I face any problems while using my account? |
You can use either of our support options: Report the problem directly to us using this online and our support team shall get back to you within 48 hours. |